Workforce structure & cost
Spans, layers and spend
Voluntary turnover is 11.6%, down 1.7 points in a year. Good news on the surface — and the wrong place to stop. Here’s how Crunchr lets you keep pulling the thread.
✦ AI summary
Headcount and workforce cost have grown steadily at around 2%, while sales revenue swings between −5% and +25%, decoupled from people investment.
1
Start with the definition
Make sure everyone is looking at the same number.
Most “turnover is up” conversations stall on whether it’s measuring leavers, regrettable losses, or first-year exits. Crunchr makes the definition explicit — voluntary turnover is leavers divided by average headcount, rolled over 12 months and annualised.
Same formula, same time window, same filter scope — whatever the room.
2
Then look at where it’s moving
The headline is the average of very different stories.
The Impact tab surfaces the departments and locations that have shifted most year-over-year. Customer Support +3.5 and Legal +3.0 are pulling the company average up. Meanwhile HR -7.1 and Manufacturing -3.7 have come down sharply.
A 1.7-point company-wide drop hides a lot of motion underneath it.
3
Drill into the drivers
Some segments push the average up because they’re acute, not because they’re large.
The Drivers tab combines dimensions — location, department, business unit — to find the groups contributing most to a higher company-wide turnover.
Legal in the Consumer business unit is just 34 people, running at 35%. Asia, Customer Support and Marketing are each two to three points above the company average across much larger populations.
People Analytics Platform
See Crunchr in action
A 5-minute tour. No demo call required.